FAQ
why bamboo pajamas?
bamboo pajamas are naturally soft, breathable and temperature regulating - the perfect combination to keep little ones comfortable on their daily adventures & cozy during sleep!
our pjs are also made with a blend of spandex to ensure they move & grow with your little ones. this extra stretch allows for long-lasting wear to make sure you get the most out of your pjs!
how soon will my order ship?
we will always do our best to mail your order out as quickly as possible (1-3 business days) because we know how great it is when your online orders arrive quickly!
where do you ship to/from?
we ship all across Canada from Halifax, NS! hopefully soon we will ship internationally as well ;)
if you are local to Tantallon, Nova Scotia - use code: TANTALLONFAMILIES and send us a note to either pickup your order or have it dropped off :)
how much is shipping & how fast will my order arrive?
shipping rates & timelines are calculated at checkout with a variety of options depending how soon you would like your pjs to arrive!
UPS/Purolator shipping delivers right to your doorstep with fast delivery times - perfect for busy families! we also currently have Canada Post shipping as an option at checkout, but recommend our UPS flat rate to ensure a timely delivery!
for our Halifax locals, shipping is $10 or less within HRM & arrives the NEXT DAY!
do you have a local pickup option?
yes! we offer local order pickups at Paper Hearts Studio in the North End of Halifax - orders are dropped off every Thursday. Place your order by 8pm ADT on Wednesday to have it included in Thursday drop offs :)
for local pickup, simply select ‘pickup in store’ at checkout & we will send you an email when your order is there and ready for you to collect!
Paper Hearts Studio address & hours: 6061 Willow St (near Agricola) // Monday-Saturday 10:00am to 6:00pm & Sunday 10:00am to 5:00pm. You can collect your order any time during these hours!
what is your return policy?
we hope you love our jammies as much as we do - at this time, all sales are final. of course if anything is wrong with your order please be sure to contact us and we will absolutely help you out!
you can reach out through our contact page or by emailing shopcomfiebaby@gmail.com anytime with questions about sizing, fit or anything at all!
how do I care for my comfie pajamas?
to keep your pajamas in the best condition we recommend washing them inside out, in cold water, with like colours & gentle detergent.
hanging to dry will help avoid any pilling but tumble drying on low while inside out will also work (we know time is limited & hanging to dry isn't always possible!)
where are comfie jammies made?
our pajamas are manufactured in china! we work closely with our supplier to design every piece of our pajamas from the prints, to the fabrics, zippers, overall fit, tags, etc.!
what if my order is a gift - can I ship it directly to someone else?
yes! our checkout will give you the option to ship your order as a gift. if you'd like to send a note, please leave your message in the order comments and we will create a note for you. no prices or invoices will be sent in the package.
discount codes & sales:
from time to time we will offer exclusive discounts/sales to our mailing list subscribers (join our comfie crew on our website main page) & instagram followers (@shopcomfiebaby) so be sure to follow along to know when discounts are available!
THANK YOU!
every single one of your orders supports our canadian mama-owned small shop in Halifax, NS, and we truly appreciate every one of you being here & supporting our journey to bring cozy days to your families!